MSP Oversight & Verification
Independent verification of Managed Service Provider (MSP) practices and configurations. We review MSP-provided services, validate security controls, and identify gaps or contractual non-conformances so you can be confident in outsourced providers.
Why MSP oversight matters (plain language)
When you outsource IT, you rely on the MSP to keep systems running and secure. Oversight helps you make sure they are doing the job — protecting your data, fixing problems quickly, and following the rules in your contract. Without verification, issues like missed updates, unnoticed breaches, or poor change control can go unnoticed until they cause downtime or data loss.
3 signs of poor MSP performance
- Slow or no response to incidents: security alerts or outages take a long time to be acknowledged or resolved.
- No regular reports or documentation: you don’t receive clear status updates, change logs, or backup/patch reports.
- Missed maintenance or weak security practices: systems are unpatched, backups aren’t tested, or security controls like multi-factor authentication are not enforced.
Suggested price: Starting at $750 per review; retainer options available for ongoing oversight.